Regular safety checks of your pool fence and barrier
How to get an existing pool barrier safety check
Pool owners no longer need to book an inspection.
You will receive an email or letter from us letting you know the date our assessors will be in your neighbourhood. The email or letter will be sent around two weeks before the planned assessment date.
If our assessors will have trouble gaining access to the property – due to, for example, security restrictions or dogs – contact our pools team on 09 353 9143 or email: [email protected] and let us know.
If our assessors come to your property and cannot gain access to the pool area, you will still be charged for the site visit and a return assessment time will need to be booked by you.
If the pool barrier fails the inspection, a re-check in 21 days will automatically be re-booked. Make sure you contact us if you are unable to get the work completed in time. Sites considered particularly dangerous will be re-checked after 48 hours.
If you have any questions, contact our pools team using the details above.
Cost of a pool safety site visit
|Swimming or spa pool site visit||$128|
- pool barrier inspections and re-inspections
- site meetings for advice
- empty pool visits
- removed pool visits
- indoor pool safety checks
- pools and spas exempted from some or all of the requirements under the Fencing of Swimming Pools Act 1987 (repealed)
We can issue a ‘Notice to fix’ under the Building Act 2004 for a non-complying pool or pool barrier.
Use our pool area safety checklist to ensure your pool is safe.
For payment information, see Pay a pool site visit invoice.
Who carries out pool barrier inspections
- use one of our pool inspectors
- hire an independently qualified pool inspector.
To find an independently qualified pool inspector (IQPI), see the pool inspector public register.
If you choose an independently qualified pool inspector, they will issue a certificate of periodic inspection certifying the pool barrier complies.
Let us know If you choose to use an IQPI so that we can update our records.
How to let us know of your IQPI
Contact us on:
09 301 0101 or
Pool area safety checklist
He rārangi whakamātautau noho āhuru i te taha puna kaukau
Why you need to restrict access to your pool
The leading causes of children, five and younger, drowning or being injured in pools are:
- unsupervised access to pools through faulty gates and barriers
- ladders left against the pool and gates propped open
- small portable pools remaining full of water without supervision or a complying barrier.
Any portable or inflatable pool that can hold 400mm depth of water or more is required to have a barrier by law. Other portable pools like paddling pools should be supervised at all times and emptied after use.
Restrict access to your pool
By law, all pools, including small heated pools (spas, hot tubs, etc), must have a barrier to prevent unsupervised access to the immediate pool area by children younger than five years old.
A pool barrier must restrict access to the pool from:
- the house
- other buildings
- vehicle or pedestrian access ways
- other areas of the property.
Non-pool related items and activities can not be located insider the pool area. These include:
- clothes lines
- play equipment
- vegetable gardens
- dog kennels
- general storage areas.
If we have your pool recorded as being empty, contact us for an inspection before you refill it.
Pool barrier safety checklist
- must restrict access to the pool and the immediate pool area
- must be at least 1.2m in height above the ground and any permanent projection (for example, steps, retaining walls, raised gardens, etc) or object placed on the ground outside and within 1.2m of the barrier
- must have no climbable features on the outside of the barrier (or adjoining barrier) that could be used for climbing unless they are spaced at least 900mm apart
- must not have any gaps that exceed 100mm in or under it, including pet doors
Trellis or mesh fencing around the pool:
- higher than 1.8m must have openings 50mm or less, or be fitted with a protective cover
- with height between 1.2m – 1.8m must have openings 10mm or less, or be fitted with a protective cover.
Ensure there are no trees that could assist young children climbing the fence.
External removable ladders must be disabled or removed after use. For pools installed after 1 January 2017, ladders are not allowed unless they are surrounded by a complying barrier and gate.
If your pool barrier features a building or boundary fence, see Other structures used as part of the pool barrier.
Gates into the pool area must:
- open away from the pool area
- self-close and self-latch unaided from any distance
- comply with the rules for fences.
The gate latch must be:
- a minimum of 1.5m above the ground and any objects within 1.2m of the barrier, if accessible from the outside of the barrier
- inaccessible from the outside except by reaching at least 1.2m if mounted on the inside of the gate
- for pools installed from 1 January 2017, if the latch is accessible only by reaching over the gate, it must be set at least 150mm from the top or be shielded.
If the latch is accessible only by reaching over the gate, it must be set at least 150mm from the top or be shielded.